A real inbox,
read by a real person
No ticket portal, no chatbot that offers you an article you already read. Email support with your question and the details of what you need help with.
support@fyretool.netlify.appRead the docs first
Start with the getting-started guide, browse all ten tool guides, or check troubleshooting for selection and licence issues.
Open the docs →Report a bug
Email support with the page URL, the tool you were using, what you expected, and what you got. A screenshot of the column preview is worth more than a paragraph of description.
Email a bug report →Refund or licence transfer
Contact support to confirm refund terms or ask about a purchase. Move your licence through Settings → Account, or email if the old device is no longer available.
Email about a licence →Request a feature
Tell us the job you were trying to do rather than the feature you think you need. The best additions to Fyre have all come from someone describing a page that beat it.
Send a request →
What makes a bug report fast to fix
- The exact page URL, or a public page that reproduces it.
- Which extractor, and which step it failed at.
- What the column preview showed versus what you expected.
- Your Chrome version and the Fyre version from Settings.
- Whether the page needs a login to reproduce.
- Anything unusual — an iframe, a cookie wall, a virtualised list.
Your first scrape is about ninety seconds away.
Install it, open the panel, click a row. No sign-up, no card, no email.